Last Updated Date: February 26, 2025

FULL TERMS AND CONDITIONS AS SIGNED IN STORE FOR REPAIRS – BUY BACKS OR @ BOTTOM OF RECEIPT AFTER TRANSACTIONS

TERMS AND CONDITIONS:

GET REPAIRED – GET PROTECTED – LEAVE HAPPY

*ACCIDENTAL AND PHYSICAL DAMAGE IS NOT COVERED ON ANY REPAIR*

*NO RETURNS OR EXCHANGES ON PART PURCHASES*

100 DAY WARRANTY ON FUNCTIONALITY OF ALL PARTS PURCHASED AND INSTALLED.

30 DAY WARRANTY ON WATER DAMAGE RECOVERY AND ONLY COVERS A POSSIBLE REFUND OF WATER DAMAGE RECOVERY RATE AND NOT PARTS. ACCIDENTAL AND PHYSICAL DAMAGE NOT COVERED.

6 MONTH WARRANTY ON DEVICES SOLD

NO RETURNS ON DEVICES PAST 7 DAYS, EXCHANGES OK WITHIN 7 DAYS.

IF CLIENT WANTS TO RETURN DEVICE WITHIN 7 DAYS THERE IS A 20% RESTOCKING FEE

NO REFUNDS ON SPECIAL ORDER ITEMS.

ALL WARRANTIES ARE VOIDED COMPLETELY IF IT IS DETERMINED BY IPARTS THAT ANY OTHER PARTY HAS OPENED UP OR GONE INTO YOUR DEVICE.

30 DAY WARRANTY ON ACCESSORIES.

NO RETURNS ON ACCESSORIES

*FOR DETAILS ON UP TO $300 GLASS REPAIR GUARANTEE ON INSURED GADGETS PRODUCTS VISIT INSUREDGADGETS.COM. CLIENT ACKNOWLEDGES THEY MUST FINISH REGISTRATION OF INSURED GADGETS PRODUCTS WITHIN 14 DAYS ON INSURED GADGETS REGISTRATION APP. IPARTS IS NOT RESPONSIBLE FOR COMPLETING THIS.

*FOR DETAILS ON UP TO $300 GLASS REPAIR GUARANTEE ON CELL HELMET PRODUCTS VISIT CELLHELMET.COM. CLIENT ACKNOWLEDGES THEY MUST FINISH REGISTRATION OF CELL HELMET PRODUCTS WITHIN 30 DAYS ON CELL HELMET REGISTRATION APP. IPARTS IS NOT RESPONSIBLE FOR COMPLETING THIS.

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:IPARTSANDPHONEREPAIRS

iParts & Phone Repairs Terms & Conditions – Repairs

*ACCIDENTAL AND PHYSICAL DAMAGE IS NOT COVERED ON ANY REPAIR*

NO REFUNDS ON SPECIAL ORDER PARTS (NOT STOCKED):
iParts & Phone Repairs understands that your data may be valuable to you. Data loss during service is always a possibility, and in some cases, data may be unrecoverable, erased, or reformatted during service. For this reason, it is your sole responsibility to back up all existing data, software, and/or programs from your product, and to decide whether to erase any such data from your product, prior to receiving service. iParts is not responsible for loss, recovery, or compromise of data, software or programs, or loss of use of your product or other equipment arising out of the services provided by iParts. You represent that your product does not contain any illegal files or data.
You acknowledge that your device may be sent out by common carrier to be serviced by an external service provider. (most repairs in house) For this reason, it’s recommended that you back up your device and wipe it, prior to submission for service. By signing you agree to be signed up w/ our rewards program & to be marketed to via text message or email that was provided. You can unsubscribe at anytime.

For liquid damage, and all other repairs iParts reserves the right to exhaust our warranty before refund. iParts ASSUMES NO LIABILITY FOR UNKNOWN LIQUID DAMAGE. If device is not picked up within 30 days, your device will become the property of iParts and you give them the right to liquidate the device to recover repair and storage cost associated with your repair and diagnostics. In some instances, based on the condition of the device brought in for repair, iParts may scuff, blemish, or discolor the device cosmetically in an effort to repair your device to its optimum performance. You agree that iParts is in no way responsible for this. Repairs done to your device may void the manufacturer’s warranty and iParts assumes no liability for this. If there are underlying issues with your device and we are not asked to fix them or discover an issue and you elect not to repair it iParts is not held responsible. Chip enabled Credit/Debit cards accepted. No Swipe allowed.

Device Sellers Contract Terms & Conditions

I am selling my device to iParts and Phone Repairs (iParts) in exchange for an amount that was negotiated between MYSELF (the seller) and THEM (iParts, the company). Once the transaction is complete iParts reserves the right to immediately restore the device to factory settings and wipe clean all of the information on the device. I also understand that iParts is not liable for any lost data or information stored on this device.

I am at least 18 years of age & this device is NOT stolen.

These Terms and Conditions (“Terms”) govern your use of the services provided by iParts & Phone Repairs (“we,” “us,” or “our”), including our website, in-store services, and any related communications. By using our services, you agree to be bound by these Terms.

1. Services Provided

We provide cellphone and electronic device repair services. We will diagnose the problem with your device and provide you with an estimate for the repair. We will only perform the repair if you approve the estimate.

2. Estimates and Payment

Estimates are provided based on our initial assessment of the device. The actual cost of the repair may vary if additional issues are discovered during the repair process. We will notify you of any changes to the estimate and obtain your approval before proceeding. Approval can be provided in writing or verbally.

Payment is due upon completion of the repair.

A diagnostic fee may be charged if you decline the repair after we have diagnosed the problem. This fee covers the time and expertise involved in diagnosing the issue.

3. Data Loss

Important: You are solely responsible for backing up your data before bringing your device in for repair. We are not responsible for any data loss that may occur during the repair process.

While we take precautions to protect your data, we cannot guarantee that your data will not be lost or corrupted.

4. Warranty

We offer different types of warranty based on our repair services. The warranty covers defects in workmanship and parts used in the repair, for the duration of the warranty which is different based on the repair services.

The warranty does not cover accidental damage, misuse, liquid damage, or unauthorized modifications to the device.

The warranty is void if the device is opened or tampered with by anyone other than us.

To claim warranty service, you must return the device to us with proof of purchase.

5. Limitation of Liability

To the fullest extent permitted by applicable law, our liability for any damages arising out of or relating to our services is limited to the amount you paid for the repair.

We are not liable for any indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, lost data, or loss of use of your device.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

6. Abandoned Devices

If you fail to pick up your repaired device within 30 days after we notify you that it is ready, we may consider the device abandoned. We will attempt to contact you via phone and email before considering a device abandoned.

We will make reasonable efforts to contact you before disposing of an abandoned device.

We may sell or otherwise dispose of abandoned devices to recoup our costs.

7. SMS/Text Messaging

We use SMS/text messaging through our point-of-sale (POS), to communicate with you regarding appointment reminders, repair updates, and, with your express consent, occasional promotional offers relevant to your device or repair history.

Consent: By providing your mobile phone number and opting in to receive SMS messages from us, you consent to receive text messages from iParts & Phone Repairs for the specified purposes. You may provide consent verbally
Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. Doing so will remove you from all SMS campaigns managed through our POS provider.
Message Frequency: Message frequency varies. You will primarily receive messages related to scheduled appointments and updates on the status of your repairs. We will send promotional messages sparingly and only to those who have explicitly opted in.
Message and Data Rates May Apply: Message and data rates may apply. Check with your mobile carrier for details.
10DLC Compliance: We are committed to complying with all applicable 10DLC (10-Digit Long Code) regulations and guidelines through SMS services.
Permitted Message Types: We only send the following types of SMS messages:
- Appointment Reminders: Notifications about upcoming scheduled appointments.
- Repair Updates: Updates on the status of your device repair (e.g., diagnostic complete, parts ordered, repair completed).
- Missed call: If we miss a call from you, we’ll drop you a message
- Review request: If we have completed a repair, we request you share your feedback on our Google profile.
No Sharing of Information: We will not share your mobile number with any third parties for their own marketing purposes.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California & Oregon without regard to its conflict of law principles.

9. Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved by relevant regulations in California & Oregon.

10. Entire Agreement

These Terms constitute the entire agreement between you and us relating to our services and supersede all prior or contemporaneous communications and proposals, whether oral or written.

11. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

12. Changes to These Terms

We may update these Terms from time to time. We will post any changes on our website and update the “Last Updated Date” at the top of this document. Your continued use of our services after the posting of changes constitutes your acceptance of the updated Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

iParts & Phone Repairs
608A East Bidwell St

Folsom, CA 95630
800-619-6924
Support@iPartsRepair.com

iParts & Phone Repairs – In Store Terms & Conditions

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